This
November, Marriot hotels all around the world are celebrating Global Customer
Appreciation Week (GCAW) to show their esteemed customers, vendors and business
partners how much they value the business, support and loyalty to their hotel
brand.
Live music entertainment by Perfect Pitvh at the GCAW Renaissance Johor Baru, GM's Cocktail event |
In
cities where the Marriot Group’s hotels are located, similar celebrations are happening.
From
Vancouver to New Orleans, Kigali to Manila, Curacao to Kampala, the United Kingdom
to Johor Baru, the renowned brands under this hotel group are celebrating GCAW
in a big way!
In
line with the GCAW, General Manager of Renaissance Johor Baru Hotel, Gagan
Singh, hosted the GM’s Cocktail 2019 with guests that included hotel customers,
vendors and business partners as well as media partners from Johor Collective
Media (JOCOM).
A section of the guests at the Global Customer Appreciation Week event at Renaissance Johor Baru |
It
was such a pleasure to be personally greeted by the GM, who addressed me by name,
and I’m ushered into the ballroom where guests were already helping themselves to
food in the buffet spread, set up complete with live-cooking stations.
While
food and beverage were being served at one end of the ballroom, on the opposite
end, a three-piece band was entertaining with cool jazzy music.
A
long bar divided the ballroom in the middle, well stocked to serve a range of
soft drinks, beer and wine, while serving staff were circulating around to
offer guests with free flow of beverages.
Chef Arnold entertaining the audience |
Pockets
of people were gathered around tall cocktail tables and mingling at several wooden
tables, while some were seated on matching cocktail chairs.
The
crowd seemed to be swelling by the minute, so I helped myself to a few highly
recommended items from the buffet, found myself a spot to rest my plate, enjoyed
the food and grooved to the live music performed by Perfect Pitch.
As
the female and male vocalists took turns to perform, I thought their sound and
selection of music suited the occasion.
Surrounded
by a happy crowd and enveloped in good music, it felt good that this was a
total chill-out time hosted by the Renaissance Johor Baru and not a job
assignment!
The
entertainment for the evening continued with a live vocal performance by the hotel’s
multi-talented Chef Arnold.
GM Gagan Singh [Second from Left] with the participants responding to his question to win the ultimate prize of a room night's stay in the Presidential Suite in the Renaissance Johor Baru |
The
chef belted out two songs and when he invited the audience to sing the chorus along
with him, they responded with warm enthusiasm.
Photo memento of JOCOM members with GM Gagan Singh |
Then
it was time to reward the guests with prizes. This was done through a fun quiz with
questions based on the Hotel Group and specifically, the Renaissance Johor
Baru.
With
attractive prizes like complimentary hotel room stays and meal vouchers for the
guests to win, there were no shortage of participants who volunteered their
answers.
At
the end of the 10 quiz questions, at least two prizes were won by JOCOM
members, firstly Tricia Loh followed by Harish Mustak.
In
the spirit of GCAW, GM Gagan joined in the fun by challenging the guests to
answer one more quiz question to win the ultimate prize of one night’s stay in
their Presidential Suite.
Guests feeling good to be appreciated in the GCAW |
Enticed
by such an attractive prize, there were plenty of participants who were willing
to hazard their answers in the hope of getting it right…
After
listening to the wide range of replies, finally there were not one or two
correct answers but three!
GM
Gagan kept his word and graciously announced that the hotel will allocate three
room nights to the three winners (on dates to be arranged later) in the
Presidential Suite of the Renaissance Johor Baru!
There
was thunderous applause for the happy winners and the generosity of GM Gagan
and the celebration continued with more music, food and drinks and capturing photo
mementoes of our time together at their GCAW event.
The
Renaissance Johor Baru Hotel is located at No. 2 Jalan Permas 11, Bandar Baru
Permas Jaya, 81750 Masai, Johor.