Back again for more fun at Legoland!

From afar, I heard the buzz of loud chatter from the people already gathered at the main entrance of LEGOLAND Malaysia and SEA LIFE Malaysia because these family-friendly theme-parks are opened again to welcome eager Lego fans.

Visitors enjoying a fun ride at Legoland Malaysia
in the New Normal
Families and visitors could once again immerse themselves in the awesome world of LEGO at the Legoland Theme Park and Legoland Hotel from June 25.

While the Legoland Water Park was, however, still temporarily closed, my friends and I were back again to explore and experience the theme-parks in the New Normal.

As the theme-parks sprang back to life after months of temporary closure, I observed that health and safety were their top priorities.

The strict and consistent adherence to health and safety Standard Operating Procedures (SOPs) started from the entry point where every visitor was invited to sanitise their hands and step in front of a large screen for temperature screening.

Visitors waiting in line - at marked spots - for opening time
The excitement was palpable as groups of friends and families, all comfortably wearing masks, waited patiently in line for opening time and stood at marked spots for physical distancing as a safety measure among the New Normal practices here.

The team at Legoland was upbeat about the re-opening and among familiar team members, I saw some Safety Compliance Officers with specially assigned duties.

These friendly team members dressed in Blue T-shirts, have their feelers out to spot anyone who – while having so much fun – may have forgotten about the new health and safety measures, and needed to be gently reminded.

Safety Compliance Officers at Legoland Malaysia
It was good that the theme-parks have developed custom plans to apply physical distancing around the park and on the rides to minimise contact between different parties.

The day kicked off with an energetic Theme-park Opening Dance while visitors gathered in front of the stage, rocked along at proper physical distances marked by stickers on the ground.

It felt uplifting and rather emotional when I saw the way enthusiastic visitors who shared the same excitement, confidence and peace of mind, getting all hyped up to enjoy the theme-park again.

Team member sanitizing handles after each ride
At the close of the dance performance, we were warmly welcomed back in a brief speech by Divisional Director at Legoland Malaysia Resort, C.S. Lim.

Then it was time to explore the theme-park again.

And it did not take long for visitors to find their way around to their favourite ride and attraction in the park.

Regulars were clearly familiar with the park and most were well acquainted with the SOPs in place, readily cooperating with sanitizing hands and temperature screening before they entered the theatre for the LEGO Friends Live Show.

Physically distanced riders having fun on
The Great Lego Race
The entrance at every ride was marked by stickers on the ground as a guide for physical distancing and upon entering and leaving each ride, visitors had their hands sanitized.

With the capacity limitation to 30% of normal operations, there were no large crowds, no long queues to wait and we were welcomed into each ride quite smoothly.

I also observed the enhanced cleaning regimes where team members would quickly clean and sanitize after we had left to prepare for the next group of visitors.

In the souvenir shops, there were signs that reminded visitors not to touch items unnecessarily for hygiene reasons and to ensure that their children were always supervised.

At the exit of every ride, visitors’ hands were spritzed with sanitizer, either by a team member and at the Ninjago ride, a sanitizer dispenser was available for visitors to help themselves to sanitise their hands.

Sanitizing hands after the Ninjago ride
Next to the dispenser, a sign reminded us to: Keep your hands SUPER AWESOMELY clean – Use Hand Sanitizer.

Before entering the restaurants, these SOPs also applied.

Restaurants have capacity limits for the number of diners, with clear signs to direct diners to enter and leave by specific doors.

Each table was labelled to remind diners to maintain physical distance of one meter apart or for family members only.

At the order counter and pay-points, diners placed their orders comfortably behind plexiglass-shields and contactless payment is encouraged.

The musical fountain, among my favourite spots in Legoland
Happy smiles – evident from smiling eyes and euphoric screams through masks – was proof that even with the SOPs in place, the Legoland experience in the New Normal was still a familiar and enjoyable one.

As the nation gradually reopens, Legoland Malaysia aims to help restore the appeal for domestic tourism in the spirit of #CutiCutiMalaysia.

The range of attractive and flexible offers for families to book ahead and plan for their next holidays in Johor are certainly encouraging visitors to visit again.

So happy to be back again at Legoland!
The promotions come with an extended validity period, relatively longer than the usual packages, and is part of Legoland’s effort to support the government’s efforts to reinvigorate the tourism industry.

Some of the offers include:

·         3-month extension for all Annual Pass – Valid for passes that have expired or are expiring between February – December 2020
·         Limited Time Annual Pass Renewal – Annual Pass renewed from now onwards will be valid until December 2021
·         Limited Time Free Hotel Stay – Book 1 night and get the 2nd night for free
·         Limited Time Free Theme Park Access – Buy 1 Day ticket and get the 2nd ticket for free

For more information on the offer packages, safety measures and SOPs applied throughout the resort, visit the official website, or via social media pages on Facebook and Instagram.

No comments:

Post a Comment