“Equipping myself with knowledge gives me
confidence”
When
Norhayati Rabu joined Desaru Fruit Farm in 2004, she had two distinct
advantages; one was her natural aptitude to learn and the other was Henry Goh,
a pioneer with the farm when it opened as a tourist destination. She shadowed Goh as he led groups of tourists
on farm tours and Norhayati, better known as Hayati, learnt from the master
himself.
By
careful observation and staying tuned to Goh’s eloquence as he injected humour
into facts about fruit trees and plants, she picked up speaking skills and a
vast volume of knowledge and juicy anecdotes about the variety of fruits on the
farm.
Hayati, a
mother of three who hails from nearby Air Tawar 4, admits that she is a kampung girl with inherent knowledge
about plants and animals. So she found
it quite easy to pick up a great deal of knowledge about plant life in the
course of her work with the farm.
Armed
with the English that she learnt in school, Hayati boldly stepped up to conduct
farm tours and by interacting with English-speaking people regularly, she gained
more confidence in the language.
One of
her greatest challenges is to face various groups of visitors, particularly
those whom she suspects, may be experts in plant science or botany. She can never forget leading a farm tour with
a group that included professors in horticulture – who kept very quiet
throughout the tour – which made her anxious if she was saying the right things.
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